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HERE IS WHAT YOU GET:
Take Action Now! And within 24 hours you will have that peace of mind knowing that anyone calling your business or brand will be able to get in touch with you if you cannot get to the phone, and NOT resort to calling your competition.
It's important that all voicemails are professionally read, and sound consistent across each department. This provides the caller with an elevated experience, setting them up for success on every customer interaction.
Mark is always so easy to deal with very professional
Mark produced an EXCELLENT cell phone voicemail recording for our HVAC business! The final product far-exceeded my expectations. I will definitely use Mark again for future projects.
Did a second set of voiceovers for our phone system 6 years apart. Still professional and responsive, great quality work.
Bayou South Mechanical Services, LLC
Keep It Short and Upbeat.
Someone calling your business does not want or need a lot of unnecessary information. Make your message streamlined so they listen to the end.
Announce Yourself and Business. Hi, this is (Name) At (business name). Make the call as personal and related to your business and brand as possible, let them know who your are.
Short Apology Statement.
We are sorry that we cannot answer the phone at this time...Said with empathy so they hear it in the voice that you mean it.
Invitation to Leave a Message.
Please leave a message with details of why you are calling after the beep, so we know why you called and can return your call.
When to Expect a Return Call.
..we will be able to call you back as soon as we get back in the office today or first thing in the morning. Give the call good expectations on a return call.
Keep it Professional.
Don't leave voicemail greetings that are better suited for your own personal home phone. Remember first impressions count for all callers.
Alternative mode of communication (if you prefer email or text)..for faster responses please email us or text to this number. Keep in mind if they are calling, likely they want to talk to a live person.
Stay Up To Date.
If you record out of office greetings for meetings, holidays or any other reason, make sure to change them when you are back in the office.
A professional voicemail greeting and system offers customers the satisfaction of leaving a message when the line is busy or you just can't get to the phone. It demonstrates that your business or brand values their customer’s time. But the voicemail greeting has to be done in a professional manner to make the callers feel that you care and will treat their call with respect. With a professional business voicemail you can also provide other options for that caller to get you a message even faster. Text, and emails to name a few.
There is no real set time length, however you want to keep a few things in mind. It is designed to be a brief option for your callers to leave the information you need to be able to return their calls. You don't want to go on and on. The general time length is 20 to 30 seconds.
No, I will work with you to write the script so it goes with your business or brand, and saying exacly what you want and need said. If you do have a script already that is fine to. Or if you just have ideas, we can work together to put those in a script. I am here to help you the whole way and script writing is included in the Premium Package.
A lot of businesses these days use personal or corporate cell phones. In most cases the provider, ie: Verizon, Sprint, Etc, do not have a way to upload a wav or mp3 file. I am able to directly access your message backend with the info you provide and record the greeting message directly onto the system that way.
Once you go through the order process you will come to a Google form to fill out for me with the details of the project, add your script or info. On that form is a link where you can go and listen to as many music selections as you want, then just let me know what one you want me to use with the voicemail. Gives you the opportunity to choose the exact one you want. Alternatively, I can always choose one for you if you like.
No you do not have to have a voicemail system or an answer machine for these greetings. Just the ability with your phone providor, cell or landline, to be able to upload or record a voicemail greeting. Most any phone these days will have that option. If you have a phone system with your business, we can easily upload or call into the system to leave the greeting. If you have a whole phone system tree, including extentions, I do offer to voice those also.